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Terms and conditions

Any information appearing under Veterans First Point is issued as general information and does not constitute a warranty by any health organisation. No responsibility can be accepted by Veterans First Point or any other organisation for action or inaction as a result of information contained on the Veterans First Point website. Readers should take specific advice in respect of specific situations.
The use and access of pages of the Veterans First Point website is subject to the terms and conditions set out below and by the disclaimer above. By using or accessing this website, you agree to be bound by these terms and conditions.


Content on this website is copyright of Veterans First Point unless otherwise stated. Where Veterans First Point copyright applies, visitors can download material for private research, study or in-house use only. Visitors must not copy, distribute, or publish any material from this website. Any other use of Veterans First Point copyright material requires written permission.

Links to other Websites

The provision on the Veterans First Point website of a link to another website does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely outwith our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the Veterans First Point website. The contents of a linked-to website may change without our knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond our control.


The resources contained on an the Veterans First Point website, including all files that are authorised for public and password-protected download or access, are provided on an "as is" basis and without any warranties. Although files are virus checked these cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from the Veterans First Point website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. Veterans First Point excludes any liability for any errors in or omissions in information provided on or linked to from this website.

Reliability of information

Veterans First Point uses its best efforts to ensure the accuracy and reliability of information on the Veterans First Point website in accordance with the policies defined for Veterans First Point. However, no guarantees are made that the information contained on the Veterans First Point or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the Veterans First Point website or associated sites may be changed at any time. The resources made available on the Veterans First Point website are intended to assist users and are for information only. Users of the Veterans First Point website agree to inform Veterans First Point if they should come across any material contained which they consider to be potentially in breach of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of Veterans First Point website

Although this website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of Veterans First Point which may prevent the website from being available to users of the world-wide-web. No responsibility is accepted by Veterans First Point for any losses that may arise from an inability to access resources on this site. Where a user finds a specific error in a web page it is a condition of use of this site that the Veterans First Point team be notified in order that appropriate action may be taken.

Privacy and Data Protection Policy

User Anonymity and Personal Information on the Veterans First Point Website: Log files are maintained and analysed of all requests for files on the servers. Aggregated analyses of these log files are used to monitor website usage, for example, overall popularity of the site and typical user paths through the site.
In combination with other information which is not collected by Veterans First Point but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user's use of the Veterans First Point website. Veterans First Point does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Veterans First Point reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of the Veterans First Point service. As a condition of use of this site, all users must give permission for Veterans First Point to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access.
All log file information collected by Veterans First Point is kept secure and no access to raw log files is given to any third party.
In certain cases, an Veterans First Point participating website may implement a registration scheme which will allow usage to be tracked. Veterans First Point policies do not permit this to be done except in cases where users have given informed consent for this to be done, and offending sites will be removed should Veterans First Point become aware of any breaches of this policy. Veterans First Point will endeavour to ensure that participating organisations have proper data-protection procedures in place in respect of the information they make available through their websites.

Use of Cookies

Veterans First Point does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by Veterans First Point are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

User tracking

Except as stated already, Veterans First Point will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is outwith the responsibility or control of Veterans First Point.